Privacy Policy

1. Introduction

This Privacy Policy applies to Softgenio Technology  and explains how we collect, store, use, share, and protect your personal data when you access our website, engage our services, or otherwise interact with us.

2. Legal Basis & Regulatory Compliance

We comply with India’s applicable privacy laws, including the Information Technology (Reasonable Security Practices and Sensitive Personal Data or Information) Rules, 2011, which require us to transparently disclose:

• What data we collect;

• Why we collect it;

• How it’s used, shared, and protected.
  Wikipedia

We also adhere to principles under the Digital Personal Data Protection Act, 2023 (DPDP Act), governing processing, retention, disclosure, and user rights related to digital personal data.

    

3. Information We Collect

3.1 Personal Information

• Name, email address, phone number, company name (e.g., via contact or signup forms)

• IP address and browser user-agent to aid spam detection and analytics
  softgenio.com

3.2 Sensitive Personal Data (if applicable)

As defined by Indian law: financial details, passwords, health data, biometric information, sexual orientation, etc.

3.3 Cookies & Usage Data

We may use cookies and tracking technologies (e.g., Google Analytics) to understand how you use our site, improve your experience, and enhance our services.

4. Purpose & Use

We use collected information to:

• Respond to inquiries and provide services;

• Enhance user experience and personalize communication;

• Improve website functionality and security;

• Comply with legal and regulatory obligations.

5. Data Sharing & Disclosure

   

We do not sell personal information. We may share data with:

• Trusted third-party service providers (e.g., hosting, analytics), under confidentiality commitments.

• Government or law enforcement, if required by law.

6. Security Practices

We implement reasonable security measures—such as encryption, firewalls, and secure access protocols—to protect your information.

7. Data Retention

We retain personal data only as long as necessary for:

• The purposes for which it was collected;

• Legal or contractual obligations.

Once no longer required, data is securely deleted or anonymized.

8. Policy Updates

  We may update this policy as our practices or legal requirements evolve. Each version will include a revised “Last Updated” date. Continued use of our services signals acceptance of any updates.

9. Contact Us